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Olde Green Cupboard Business Policy

Purchases & Returns:
BECAUSE OF FEDERAL COPYRIGHT LAWS, ALL PATTERNS, E-PATTERNS, & BOOKS ARE NON-REFUNDABLE, NO EXCEPTIONS...order carefully!  Non-pattern type items may be returned within 10 days of receipt of order at the expense of the purchaser, unless the items are damaged in shipping.  Regardless of the return reason, please email Olde Green Cupboard before sending anything back. Picture proof of damage must be provided via email to Olde Green Cupboard before any refund of shipping will be issued. All components of the item returned must be included for full refund of that item. 

Shipping:
Mailings are shipped out through USPS standard and/or priority pricing based on weight and size per the USPS rates. Some handling costs may be added where applicable. International mailings are also based on USPS rates per weight and size. 

Privacy:

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Retreats and Events Policy and Procedure: 
PHOTOGRAPHS:When filling out the form for retreats and events you hereby consent to the use of photographs taken during event(s) for public use in advertising and/or promoting retreats and/or used by designers.  You do this with full knowledge and consent and waive all claims for compensation for the use of any photographs taken. 
LIABILITY:  When filling out the form for retreats and events you understand you must provide your own medical/liability insurance and any additional travel related insurance as deemed necessary.  You release all companies and their officers, directors, agents, representatives, employees, volunteers, successors and/or assigns from any and all responsibility, liability, or claims, including but not limited to, any claims based upon alleged negligence from or personal injury, damages, accident or illness incurred, arising from, or related to your participation in any activity at or connected with the retreat as titled above.

You authorize Olde Green Cupboard to charge the card number given at the time of registration you have authorized for the purpose of paying any fees due for the sole purpose of said events/products/supplies.  No refunds for deposit and/or payments within 30 days from first day of the event.  $100 is non-refundable for any type of cancellation once registered for said event to cover actual administration cost incurred.

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